Software para Servicio informático

Utiliza la página Capterra.gt de Guatemala para encontrar el mejor software de Software para Servicio informático para tu empresa.

Learn Why Capterra is Free

Atera

Atera

Por Atera

(62 reseñas)

Atera is a cloud-based IT management platform that provides all-in-one solution built for MSPs. Atera offers RMM, PSA & Helpdesk, and remote access in one powerful solution. Our intuitive ticketing and time tracking system, designed specifically for MSPs and IT service providers both for helpdesk and on site activities. Atera's disruptive pricing model allows MSPs to pay per technician with unlimited agents. We offer a free 30-day trial, so sign up now and get started right away! Learn more about Atera

ConnectWise Automate

ConnectWise Automate

Por ConnectWise

(23 reseñas)

ConnectWise Automate, formerly LabTech is the only RMM platform designed to work the way you work, because it was built by a managed service provider (MSP) specifically for MSPs. Designed with cutting-edge agent technology, Automate delivers unprecedented centralized visibility into your clients IT systems. Its powerful built-in monitors alert you when IT issues are found, so you can resolve problems proactively, before they result in downtime for your clients. Start your free trial today! Learn more about ConnectWise Automate

mHelpDesk

mHelpDesk

Por mHelpDesk

(528 reseñas)

The #1 Most Top Rated Field Service Software. mHelpDesk helps you manage field technicians, book jobs, manage work orders, invoice clients, manage billing, and get paid faster. You will "wow" your customers when your field technicians show up with an iPad. They can get all their jobs in the field and add time tracking and pictures to mobile work orders. Test drive mHelpDesk today. Get your Free Demo & Free Trial, and see why we're trusted by tens of thousands of service professionals globally. Learn more about mHelpDesk

ConnectWise PSA

ConnectWise PSA

Por ConnectWise

(70 reseñas)

Being in control of your business means understanding where the money goes. ConnectWise puts important financial data at your fingertips rather than under lock and key. From quote to invoice, we make getting paid easier with the fully automated invoicing capabilities in ConnectWise. Through automation, all service history is tracked and invoices are sent on time with a level of detail clients will appreciate. Learn more about ConnectWise PSA

Freshservice

Freshservice

Por Freshworks

(58 reseñas)

Maintain inventory of your organization's IT and non-IT assets like contracts, hardware, software, and track asset details throughout its lifecycle with Freshservice's asset management. The tool puts a refreshing user experience on top of powerful ticketing and asset management capabilities like auto-discovery of new resources, powerful configuration management, and enhanced impact analysis. Learn more about Freshservice

JDisc Discovery

JDisc Discovery

Por JDisc

(7 reseñas)

A network inventory and documentation software that collects software and hardware details from devices on your net. Learn more about JDisc Discovery

Service Desk

Service Desk

Por InvGate

(8 reseñas)

InvGate Service Desk is a web-based ITIL ready solution with an unprecedented user interface. Offering Incident, Problem, Change, Asset & Knowledge processes. Service Desk provides unmatched collaboration between users, powerful automation & smart ticket management. Multi-tenant cloud-based SaaS or On-Premise implementation. 100% code-free configuration, drag-and-drop graphical workflow builder, business analytics reporting, custom dashboards, SLAs, email ticketing and Gamification. Learn more about Service Desk

Samanage

Samanage

Por Samanage

(403 reseñas)

Samanage is the most reviewed and highest rated IT asset management solution. Our software isn't just about churning out loads of metrics, data, and reports (even though we have all of that!), its about simplifying complex tasks and automating basic ones. Simply track your hardware, software, contracts, purchase orders, licenses, and warranties in one place. Save valuable time and allow yourself to deliver faster and smarter services, so you can stop living fire to fire. Learn more about Samanage

SysAid

SysAid

Por SysAid Technologies

(68 reseñas)

SysAid's Help Desk offers one place and dashboard to manage all your IT support. You'll find all the essentials you need in one place including a powerful ticket management tool, IT asset management, self-service portal and more. Implement your customizable Help Desk easily and quickly today from the cloud or downloadable on-premise software. With 15+ years of experience, SysAid has been serving +100k admins globally. Get a Free Trial now or contact us to see what SysAid can do for you. Learn more about SysAid

Kaseya VSA

Kaseya VSA

Por Kaseya

(37 reseñas)

Kaseya Backup and Disaster Recovery (BUDR) provides real-time automated disk backup, disk imaging, file level backup and bare metal restore for Windows servers and workstations. Unlike conventional file-based only products, Kaseya BUDR creates an image of the entire system state - including operating system, business applications, user settings, drivers and data - giving administrators the framework to completely rebuild a downed system in less than an hour. Learn more about Kaseya VSA

Wrike

Wrike

Por Wrike

(643 reseñas)

Wrike takes complex construction projects and offers visibility to everyone involved. With Wrike you can visualize planning for projects of any size, track work progress, and analyze project performance. Use Wrike to coordinate on-the-job projects and tasks with staff, architects, electricians, clients, surveyors, and other subcontractors. Wrike allows you to track your jobs from start to finish in one place, and utilize resources across your whole team. Start a free trial now. Learn more about Wrike

BlueFolder

BlueFolder

Por BlueFolder

(17 reseñas)

BlueFolder is a web-based service management solution that offers a unique blend of ease-of-use and breadth of functionality. Along with features such as robust work order management, scheduling/dispatch, and billing, BlueFolder stands apart with features like a powerful customer portal, asset/equipment tracking, and customer notifications. Our customers regularly tell us that adopting it has been the key to realizing the productivity gains that have propelled their business to the next level. Learn more about BlueFolder

SolarWinds N-central

SolarWinds N-central

Por SolarWinds MSP

(6 reseñas)

Remote Monitoring & Management is the number one remote management platform on the market for a reason: it gives you the most comprehensive set of tools to secure, maintain, and improve IT operations. The web-based console provides integrated patch management, antivirus, web content filtering, backup and recovery, remote access, automated monitoring and maintenance, and more. Automation capabilities allow routine tasks to be easily automated and robust reports deliver complete visibility. Learn more about SolarWinds N-central

Auvik for MSPs

Auvik for MSPs

Por Auvik Networks

(21 reseñas)

Auviks network infrastructure RMM gives MSPs the network visibility and process efficiency they need to boost the profitability of their network services. Our cloud-based software provides unprecedented insight into client networks and automates complex and time-consuming tasks so you can scale your practice effectively. By giving you visibility and actionable data on network infrastructure, Auvik is a great complement to traditional RMM systems that focus on servers and endpoints. Learn more about Auvik for MSPs

Perspectium Integration Solutions

Perspectium Integration Solutions

Por Perspectium

(3 reseñas)

Perspectium delivers process integration solutions for service management, providing the comprehensive real-time and batch integration capabilities required by IT departments and service providers. Delivered as an end-to-end managed service, Perspectium enables the automation of workflows that span applications, databases, and business teams. Some of the worlds largest organizations use Perspectium to master intricate integration challenges, allowing IT to focus on moving the business forward. Learn more about Perspectium Integration Solutions

Jira Service Desk

Jira Service Desk

Por Atlassian

(118 reseñas)

JIRA Service Desk is new service management software that IT and business teams actually like to use. Built on Atlassians Jira, the market leader in helping teams get work done, Jira Service Desk delivers an effortless service experience, adapts to your needs, with pricing and set up time at a fraction of competitors. Learn more about Jira Service Desk

TeamHeadquarters

TeamHeadquarters

Por Entry Software

(8 reseñas)

TeamHeadquarters is a deeply integrated suite of full-function tools for Project Management, Portfolio Management, Help Desk, and Time Sheets. TeamHeadquarters helps your people focus on the right work at the right time. It helps your managers be great managers. Now available On Demand, you can start using this powerful enterprise software suite right away. Learn more about TeamHeadquarters

IFS

IFS

Por IFS

(21 reseñas)

IFS Field Service Management supports end-to-end service lifecycle management, including contact center, contract and warranty management, knowledge and project management, planning and scheduling optimization, mobile functionality, customer and partner portals, billing, service parts inventory, and returns and repairs processing. With embedded IoT capabilities and seamless integration with existing ERP & CRM platforms IFS FSM is the most complete, connected field service solution on the market. Learn more about IFS

NetSuite

NetSuite

Por NetSuite

(118 reseñas)

NetSuite's ERP solution streamlines back-office processes for growing and midsize businesses. It accelerates business cycles, improves data reliability, and offers higher levels of service to customers, suppliers and partners. It provides real-time visibility into key business metrics for better, faster decision-making. NetSuite seamlessly ties together accounting/ERP with customer-facing CRM and ecommerce applications allowing you to support your entire business with one system. Learn more about NetSuite

NetHelpDesk

NetHelpDesk

Por Net Help Desk

(11 reseñas)

NetHelpDesk is a UK based company, which provides ITIL aligned help desk software that can be installed on premise or in the cloud. Through over 20 years of experience, NetHelpDesk has been developed to offer a feature rich application whilst maintaining a simple to use interface. Features include: incident, problem and change management, asset management, service catalogue, CRM, guaranteed telephony integration, best of breed mobile apps. Learn more about NetHelpDesk

ServiceLedger

ServiceLedger

Por ServiceLedger

(6 reseñas)

ServiceLedger Software is designed for field service organizations requiring powerful service tracking, scheduling, dispatching and invoicing functionality. ServiceLedger is focused on your success and provides measurable results that you can easily identify and realize. ServiceLedger is primarily designed for U.S., Canadian and Australian markets, however can be used in other markets. Learn more about ServiceLedger

Patch Connect Plus

Patch Connect Plus

Por ManageEngine

(0 reseñas)

Microsoft SCCM has a great infrastructure to manage desktops and their applications. But, one of the limitations of SCCM is its inability to patch non Microsoft applications. This is a source of inconvenience for IT administrators as they have to work with multiple patch management tools in order to update all business applications in the network, making this task highly time consuming. Learn more about Patch Connect Plus

Vizor HelpDesk & IT Assets

Vizor HelpDesk & IT Assets

Por Vector

(0 reseñas)

Vizor is a comprehensive helpdesk issue tracking system for delivering full IT end-user and customer support. Features include powerful email integration, SLA support, knowledgebase, team-working, automatic ticket assignment and a self-service portal. Vizor ServiceDesk is ready to use out-of-the-box or can easily be customized to meet your exact requirements. Available on-premise or in the cloud. Click here to test drive now. Learn more about Vizor HelpDesk & IT Assets

Enterprise Service Management

Enterprise Service Management

Por Koho Software

(8 reseñas)

Our on-premise and cloud-based, IT Service Desk and IT Asset Management solution allows our clients to tie users, tickets and assets together. The user interface delivers an unmatched experience that enables code-free customization, allowing customers to fully deploy the IT Service Management (ITSM) solution. Learn more about Enterprise Service Management

Harmony PSA

Harmony PSA

Por Harmony Business Systems

(13 reseñas)

HarmonyPSA supports the entire business lifecycle, from lead generation to contract renewal. It is designed and built specifically for software and services businesses, automating business functions in a single platform, available from the cloud on any device. Learn more about Harmony PSA

Lansweeper

Lansweeper

Por Lansweeper

(12 reseñas)

Lansweeper is an agentless Asset Management solution that can scan any network setup. Use IP range and AD integrated scanning or specify crucial servers to be scanned more regularly. Get a complete inventory of all workstations, servers, routers, switches, monitors, printers, VoIP phones . Automatically deploy software using specified steps. A wealth of information on hardware as well as software is scanned and can also be used to create reports through the intuitive report editor.

TOPdesk

TOPdesk

Por TOPdesk

(5 reseñas)

TOPdesk is one of the fastest-growing service management providers worldwide, with offices in 10+ countries. We have over 4500 customers worldwide, supported by 600 specialists, from developers to consultant and support. Our goal? Guide you towards service excellence: making your Service Management smarter, easier and more fun.

ONEview

ONEview

Por Managed Maintenance

(2 reseñas)

ONEview is a cloud-based SaaS Asset Management Software that allows technology provider organizations to maximize recurring service revenues through an end-to-end automated asset and contract management solution. With ONEview, you can attach more services, sell more maintenance renewals and manage the complete product lifecycle of your customers asset base while gaining a 360 degree view of your customers environment.

Service Manager

Service Manager

Por Key Computer Applications

(0 reseñas)

Total workforce and business management solutions, for service, maintenance and installation organisations, that will increase your efficiency, optimise your workforce / boost sales. Efficiently manage your service, installation, repair and hire contracts with ease. Access your system from anywhere on any device. Increase performance and customer satisfaction. Service Manager includes a range of field and service management modules tailored to suit your business requirements /budget.

Netmon

Netmon

Por Netmon

(0 reseñas)

Netmon is a comprehensive network monitoring system featuring our proprietary high-performance traffic sniffing technology. Our combination of deep analysis and instant alerting make Netmon a complete solution for organizations who need to monitor the health and current status of mission-critical systems. Our product offerings combined with flexible licensing terms scale to put enterprise-level systems monitoring capabilities into the hands of small and medium-sized businesses.

FieldAware

FieldAware

Por FieldAware

(37 reseñas)

Our made-for-mobile, cloud-based software was designed from the ground up to provide ease-of-use with total flexibility. With FieldAware, you will amaze your customers, make your team more productive and stay ahead of your competition. Your business deserves the most powerful and easy to use field service management system available, including work order management, job scheduling asset management and more.

HP Service Manager

HP Service Manager

Por Hewlett Packard Enterprise

(2 reseñas)

HP Service Manager software helps you manage services by taking a lifecycle approach to IT service management, offering consistent improvement built right into the governance model. Our ITIL v3 best practices are consolidated as a set of guidelines and configuration parameters and provided to you right out of the box. And our highly scalable service-oriented architecture and bidirectional application interfaces let you deploy consistent, integrated processes throughout your IT organization.

Planio

Planio

Por Planio

(19 reseñas)

Planio is a Redmine-based issue tracker. You can create custom workflows personalized to your situation. The Helpdesk makes it easy to manage support tickets. Tight integration with GIT/SVN means you can link your repository commits to issues in Planio. We include free data transfer from other tools and telephone support with every plan.

CMDBuild

CMDBuild

Por Tecnoteca

(1 reseña)

CMDBuild is an enterprise open source solution for the IT asset management (CMDB, ITAM) It's intended to shape and manage the IT asset database and support management workflows according to ITIL Best Practices. The CMDBuild configuration tools allow to activate acompleteCMS (Configuration Management System) to managetheIT Department. Thanks to its high configurability, it is a good tool to configure customizable solutions for the IT governance but also for the asset management in general.

Seerene

Seerene

Por Seerene

(0 reseñas)

Serene is a code-people management platform that sets a new standard for how CIOs manage their most important asset their codebases and engineering capacity.

ServiceNow Express

ServiceNow Express

Por ServiceNow

(11 reseñas)

Service-now.com enterprise IT service management combines ITIL v3 process support, modern SaaS delivery, and modern Web functionality to provide a flexible, intuitive and self-managing application. Service-now.com was founded by Fred Luddy, former CTO of Peregrine Systems and Remedy.

Symantec Ghost Solution Suite

Symantec Ghost Solution Suite

Por Symantec

(3 reseñas)

Symantec Ghost Solution Suite is an award-winning software solution for imaging and deploying desktops, laptops, tablets and servers. Ghost Solution Suite 3.1 includes the Deployment Solution 6.9 console and its core capabilities for operating system deployment, migration and cross-platform management. Combined with key functionalities from Ghost Solution Suite 2.5, like Ghost Cast Server and DeployAnywhere, Ghost Solution Suite accelerates and simplifies imaging and deployment.

ITRP

ITRP

Por ITRP Institute

(13 reseñas)

A global ITSM rollout should make IT more flexible and efficient. ITRP is built to enable just that. How? ITRP supports collaboration between the local IT, regional data centers and global CoEs. Global standard services can be supported by virtual teams. The freed-up resources can provide new services to make the business more competitive. The KPI and service level reports allow for insights in what needs to improve where. More targeted investments can be made and the ROI can be measured

CA Service Desk Manager

CA Service Desk Manager

Por CA Technologies

(3 reseñas)

Take a proactive approach to IT service management.

CommitCRM

CommitCRM

Por Commit Business Solutions

(0 reseñas)

Assign open tickets to telephone helpdesk or directly to a field service technician.

TechSuite

TechSuite

Por RepairTech

(4 reseñas)

RepairTech makes automated computer repair software design specifically for IT Professionals. Instead of manually running through every tool on your checklist, simply use TechSuite, select what you want to run ahead of time, click start, and come back to a full HTML report. TechSuite automates over 300 commonly used utilities, and should be on every serious technician's bench. Learn more at repairtechsolutions.com, and make sure to check out the free trial.

Vivantio Pro

Vivantio Pro

Por Vivantio

(72 reseñas)

Vivantio Pro is the most flexible, reliable, trusted help desk software on the market. The product's built-in automation and organization saves you time and money and frees up your support team to focus on crucial tasks like business planning and management. Leverage key ITIL processes like incident, problem, change and service management and advanced features like asset management, AD/LDAP sync, SSO, knowledge base, self-service and SLAs to build your ideal service environment.

eHelpDesk

eHelpDesk

Por Giva

(16 reseñas)

Highly customizable cloud help desk without programming or consultants with robust reporting for higher quality decision-making.

EBC Group

EBC Group

Por EBC Group

(0 reseñas)

EBC group is a managed IT service provider that offers solutions such as document capture, business intelligence, and cyber security

BOSS Solutions

BOSS Solutions

Por BOSS Solutions

(51 reseñas)

BOSS Solutions software is available for both On Premise and SaaS environments. BOSS provides capabilities that address requirements for Help Desk/Service Desk, Asset Management and Tracking, and other Service Management applications. Powered by its ITIL based solutions, BOSS has gained significant knowledge in implementing ITSM best practices and helped customers to improve overall efficiency and user satisfaction. Major features and capabilities include, Automatic Discovery, Incident Managemen

ServiceTonic

ServiceTonic

Por ServiceTonic

(1 reseña)

ServiceTonic is a powerful and easy-to-manage solution for any company that needs to automate services without programming skills. ServiceTonic is a Spanish based company, founded in 2009 and rapidly enlarged its operations globally in more than 14 countries with strategic partners through all markets: Service Providers, finance, government, industry, consulting,etc. ServiceTonic brings IT Service Management, Customer Service and Enterprise Service Management to all range of customers. From sma

ConnectWise Automate

ConnectWise Automate

Por ConnectWise

(23 reseñas)

Server & network infrastructure provide the backbone for your clients' businesses & they depend on you to ensure its always available. As an IT service provider, if you are tasked with the mission critical functions of network & server management, you are responsible for detecting, troubleshooting and repairing faults; configuring services; controlling resource access; ensuring up-time & measuring performance. Automate collaborates with industry leaders to deliver the integrated tools you need.

InvGate Service Desk

InvGate Service Desk

Por InvGate SRL

(22 reseñas)

InvGate Service Desk es un software 100% web, basada en ITIL, con una interfaz de usuario sin precedentes. Cuenta con Gestion de Incidentes, Problemas, Cambios, Asset y Base de Conocimiento. Imbatible colaboracion, poderosa automatizacion y gestion inteligente de solicitudes. Multi-tenant cloud-based SaaS o implementacion On-Premise. 100% code-free configuration, drag-and-drop graphical workflow builder, business analytics reporting, custom dashboards, SLAs, email ticketing y Gamification.

The Service Program

The Service Program

Por Westrom Software

(17 reseñas)

The Service Program is the industry leading QuickBooks add-on Service Software. Dispatch, Routing, work order tracking, maintenance schedules, customer call, tracking equipment, GPS, Mobile Solution and Customer Service Portal - compatible with any iPhone, Droid phone or Tablet or laptop with real time synch, signature capture, field printing, attach pictures, invoices, Rentals, barcodes, and billing and much more. INCLUDES Weekly Training, Technical Support and Software Upgrades. Simple.

Kaseya BMS

Kaseya BMS

Por Kaseya

(9 reseñas)

Everything you need to run your IT business - All At One Low Price. Kaseya BMS is the most functionally rich business management solution on the market today, built to support all your IT business back-end requirements: Service Desk, CRM, Finance, Project Management, Billing, Time & Expense Tracking, Inventory Management, and more. Start your free trial!

HEAT ITSM

HEAT ITSM

Por Ivanti

(3 reseñas)

HEAT Cloud Service Management is a powerful, rapidly deployed solution that transforms service and support teams, service desks and help desks from tactical service providers to a strategic business enabler. HEAT Cloud Service Management not only improves day-to- day operations but also increases the agility of the business to achieve service management and business alignment. Manage costs with a quick to deploy, and quick time to benefit service management cloud solution.

Field Force Tracker

Field Force Tracker

Por Rapidsoft Systems

(9 reseñas)

Field Force Tracker is a comprehensive mobile enabled field service management software. It will streamline Scheduling, Dispatch, Customer Management, Vendor and Employee Management, Work Orders, Equipment Maintenance, Inventory Tracking, Contracts, Estimates, Invoices, Payments and Accounting entirely online. Field employees can use our feature rich yet simple to use Mobile Apps to update job locations, generate invoices or submit time sheets saving time and money for you!

ConnectWise Manage

ConnectWise Manage

Por ConnectWise

(70 reseñas)

Made for companies that sell, service, and support technology, ConnectWise is the #1 business management platform worldwide. Today, more than 100,000 users rely on ConnectWise to achieve greater accountability, operational efficiency, and profitability. The platform fully integrates business-process automation, help desk and customer service, sales, marketing, project management, cloud services and business analytics that dramatically streamline a company's operations.

IncidentMonitor

IncidentMonitor

Por Monitor 24-7

(5 reseñas)

ITIL Service Management solution. Pink Verified for 10 processes. IncidentMonitor is a service management framework that comes out of the box with multiple free process templates. The application offers Enterprise features at an low SMB price. All processes can easily be customized using the graphical workflow and smart service catalog designer. No coding is needed to create most advanced workflows and webforms. Unlimited processes can run next to each other created a real shared service center

Lighthouse Field Service

Lighthouse Field Service

Por Web.com

(1 reseña)

Take control of your business. Lighthouse Field Service simplifies the challenges of day-to-day scheduling, team management, estimates, invoicing and payments, and customer communication tasks so you'll spend less time pushing paper and more time on whats truly important. With both desktop and mobile app, you can access information about your customers, jobs, and crews from anywhere.

Optsy

Optsy

Por Optsy

(5 reseñas)

Offers field service solutions for managing routine service calls, service agreements, advanced project management and more.

Remedy IT Service Management

Remedy IT Service Management

Por Remedy IT Service Management

(52 reseñas)

BMC Remedy IT Service Management revolutionizes enterprise service management. Delivered on-premises or in the cloud, Remedy ITSM is a configurable and extensible platform radically redesigned to meet the needs of any transformative IT organization. Easier to use, faster to deploy, and packed with the latest innovations in service management, Remedy IT Service Management and Remedy OnDemand are the most complete and capable IT service management for your enterprise.

Alloy Discovery

Alloy Discovery

Por Alloy Software

(1 reseña)

Alloy Discovery is a comprehensive Network Discovery and Inventory solution that detects, audits and continually tracks physical and virtual computers, servers, printers, switches, routers and other equipment on the network. Targeted primarily business environments of all sizes, Alloy Discovery offers a unique auditing technology with a compelling menu of best-in-class features, usability and scalability, delivering accurate and up-to-date audit information for your entire organization.

Routezilla

Routezilla

Por Routezilla

(2 reseñas)

Routezilla is the UBER like booking and routing engine for On the Go business. It will reach, route and book customers online, 24/7. Eliminate phone tag, routing and scheduling conflicts with its brand-able mobile solution. Unlike OpenCal (acquired by Groupon) which is designed for hair salons and spas, Routezilla maps customer locations, automatically books and reduces the driving distance from one job to the next. Routezilla is scalable technology that can be used anywhere in the world.

unitworx

unitworx

Por unitworx

(1 reseña)

unitworx is a fully-integrated IT Service Management Software designed and developed to master the challenges of small and medium sized IT companies or departments. The ITSM software brings together all of the key elements of successful IT management into a single system: Documentation, Monitoring & Ticketing. The users will benefit from the interaction of these modules, an easy-to-use interface, pre-defined workflows and many other features.

Octopus

Octopus

Por Octopus-ITSM.com

(0 reseñas)

Built from the ground up on ITIL best practices and pre-configured for immediate usage, Octopus is a very user-friendly, accessible and constantly evolving application, ideal for small / mid-sized IT depts. Features include incident, service request, problem, change and event management, SLA and automated escalation, CMDB and automated inventory, web portal with custom forms, email notifications for all important events and advanced reporting. Octopus is supported by a unique service package.

Process Management Platform

Process Management Platform

Por SMTX

(0 reseñas)

Central customer request platform for all service providers within an organization. Includes forms, workflows and ticketing.

USU Smart Link

USU Smart Link

Por KCenter USU

(0 reseñas)

Smart Link is the self-service software that establishes a smart connection between IT end users and IT Support. All IT-related information and support functions are pooled in a single channel. Thus unymira Smart Link is always the first point of contact for IT end users regardless of whether error messages, IT-related questions or service requests are involved. Furthermore, all of this is possible across all channels of communication; on every desktop PC, notebook, tablet and smartphone.

Scc

Scc

Por Scc

(0 reseñas)

Scc provides IT and data center services, and network, security and sharepoint solutions to customers

ChangeGear ITSM

ChangeGear ITSM

Por SunView Software

(19 reseñas)

Service Desk software should be an enabler, not a barrier, to delivering great service. IT needs a cost-effective platform that is easy to implement, manage, and configure to meet the needs of the business. ChangeGear Service Desk is the most efficient solution for managing, tracking and controlling IT services. Easily facilitate ticket routing, resolve requests, automate changes and more from a highly scalable, single platform.

Tigerpaw Software

Tigerpaw Software

Por Tigerpaw Software

(15 reseñas)

Our unique, all-in-one solution combines the best features of a PSA tools solution, a robust CRM solution and a BPM software solution into a platform that provides complete visibility, coordination and control of all aspects of your business. With Tigerpaw One, every employee -- from the CEO to the field technician, and from the head of sales and marketing to the customer service representative -- will have the tools and resources he or she needs to be more productive.

SupaDESK

SupaDESK

Por SupaTools

(10 reseñas)

SupaDESK is a fully integrated ITSM solution based on ITIL principles. It offers full Service Desk functionality including Incident, Request, Problem, Service and SLA Management. There is built-in Active Directory integration, Service Catalog and Self-Service interface. A mobile app is also available for remote ticket management. Can be integrated with SupaCMDB module to provide full asset management solution.

Zerion Software

Zerion Software

Por Zerion Software

(1 reseña)

The Zerion team is dedicated to helping you focus on what matters most and deliver efficiency and productivity back into your business. Every data problem has three distinct components: Data Collection, Data Transformation and Data Reporting. Zerion delivers the ability for your people, processes and platforms to flow in harmony. What does efficiency mean to your business? What is the value of efficiency? Lets take a look at how Zerion accelerates your mobile workflow.

BulkdataPro

BulkdataPro

Por Tantara Business Solutions

(0 reseñas)

We develop software on BulkDataPro platform which is a suite of products.The product suite,cloud based or onsite, includes equipment maintenance solution,stock control,fleet cost management,jobcard and workorder management,workflow,CRM, human resources and payroll management,point of sale,manufacturing and production management,accounting,data warehousing and analytics. Our solutions are in-house and our comprehensive development team customize the solution to meet customer requirements.

Specops Self Service Portal

Specops Self Service Portal

Por Specops Software

(0 reseñas)

Specops Self Service Portal allows users to request resources without contacting the helpdesk. With built-in request and approval workflow support, you can use the Specops Self Service Portal to control which computer(s) or user(s) can request resources such as shares, printer, software, and the type of software. This decreases costs by allowing you to keep track of license usage.

Ticketing Application for Office 365

Ticketing Application for Office 365

Por HyperTeam

(0 reseñas)

HyperTeams Ticketing Application is designed to help companies hurdle pesky work obstacles and deliver superior customer service! When used internally, this system gives employees a better way to send, track, and manage their work tickets. That means no more running marathons around the office when you need help or stalking IT when your computer crashes! When used externally, this solution gives your customers the opportunity to submit their own complaints or cases directly to the system.

Requuest

Requuest

Por Requuest

(0 reseñas)

Requuest is web-based SaaS service desk software designed for delivering worry-free IT support, a platform allowing agent's productivity to go beyond client expectations. Requuest gives you an edge in reducing ticket volume, automating quick response and make IT results shine across your business. Create workflows. Manage assets. Set business rules. Visualize key reports. Auto-assign. Prepare survey. Customize portal. Filter dispatch tickets. Meet all around service levels. Requuest. You got IT.

Spiceworks Network Monitor

Spiceworks Network Monitor

Por Spiceworks

(148 reseñas)

Monitor all your devices easily and in one place! With Spiceworks Network Monitor you can keep an eye on your servers and SNMP-enabled devices like routers and switches from one dashboard. Youll have total visibility over your network, so you can catch issues before any of your users, and be the IT hero you were meant to be. After work hours, rely on email alerts to keep you updated of the critical issues affecting your systems. All of this, and its free! Download Network Monitor now.

Desk.com

Desk.com

Por Desk.com

(125 reseñas)

Provide world class help desk support with Desk.com, the all-in-one customer support software for fast growing companies. Desk.com collects and organizes all of your customer conversations (Facebook, Twitter, Gmail, chat) into a prioritized actionable list, and gives your business simple tools to effectively respond to your customers. Take control of your customer support! Request a demo with one of our experts to learn more or sign up for a Free trial to get started.

ServiceDesk Plus

ServiceDesk Plus

Por ManageEngine

(48 reseñas)

ManageEngine ServiceDesk Plus is a Help Desk and Asset Management Software. It offers an Integrated Package with Incident Management(Trouble Ticketing), Asset Tracking, Purchasing, Contract Management, Self-Service Portal, and Knowledge Base at an Affordable Price Point. ServiceDesk Plus provides all that you need to have a Full-Fledged IT Help Desk and a Productive Help Desk Staff. ManageEngine ServiceDesk Plus is available in both On-Premise and On-Demand.

Naverisk RMM & PSA

Naverisk RMM & PSA

Por Naverisk

(20 reseñas)

Remote monitoring and management solution designed for managed service providers with device monitoring and ticketing system built in. Troubleshoot and repair devices behind the scenes¿without interrupting end users.

IT Management Platform

IT Management Platform

Por Continuum

(14 reseñas)

Continuum's IT (RMM) Platform is made for MSPs to increase their profitability. An end-to-end remote monitoring and management platform built on an intelligent alerting engine and FULLY integrated with a 650-tech NOC services team which dramatically improves your ability to scale your business, increases your operational efficiencies and reduce overhead needed to provide 24x7 monitoring, troubleshooting and maintenance for their clients desktops, servers, mobile devices and endpoints.

Cloud Service Management

Cloud Service Management

Por ServiceAide

(13 reseñas)

Cloud Service Management facilitates customer support and IT Service Management excellence. ITIL processes via in-browser and mobile apps in different languages enable efficient submissions and heighten responsiveness. Flexible codeless configuration make fast friction-free onboarding and low-burden administration with just one part-time person, even for large amounts of end-users and support analysts resulting in ultra-low IT burden and total cost of ownership.

Service Desk

Service Desk

Por InvGate UK

(8 reseñas)

InvGate Service Desk is a web-based ITIL ready solution with an unprecedented user interface. Offering Incident, Problem, Change, Asset & Knowledge processes. Service Desk provides unmatched collaboration between users, powerful automation & smart ticket management. Multi-tenant cloud-based SaaS or On-Premise implementation. 100% code-free configuration, drag-and-drop graphical workflow builder, business analytics reporting, custom dashboards, SLAs, email ticketing and Gamification.

smartImager

smartImager

Por Sircks

(3 reseñas)

A full-featured software solution that simplifies static and dynamic Windows deployments and migrations.

TD/OMS

TD/OMS

Por Remain Software

(1 reseña)

TD/OMS supports IBM i (Power) Windows and Unix/Linux. It incorporates fundamental IT business process support to manage software changes, software development, deployment and modernization projects. TD/OMS enables development teams to work in a collaborative way and to share any information at various development stages in any environment. TD/OMS is a powerful software solution that incorporates all the functionalities to support modern software development requirements.

mspStack

mspStack

Por mspStack

(1 reseña)

Shrinking margins, competitive pricing and increasing pressure from public cloud services are forcing you to transition your business model. Our white-label, user-friendly, self-service web portal processes customer orders and then provisions and delivers those services, unifying your entire business into one profitable system. And it works with solutions you already offer to your customers! Microsoft, VMware, Google, and many, many other vendors are supported.

Hornbill Service Manager

Hornbill Service Manager

Por Hornbill Corporate

(0 reseñas)

Hornbill Service Manager is an easy to use, powerful, collaborative Service Desk solution. Collaborative ITSM is a fresh approach, combining innovative collaboration technology, ITSM best practice, and powerful business process automation. Hornbill Service Manager is ideal for service desks that need to get up and running quickly, with intuitive deployment of ITSM best-practice. Collaborative ITSM breaks down silos, enabling teams to deliver better outcomes, by working together on common goals.

Knowledge-Based Support

Knowledge-Based Support

Por Trigent Software

(0 reseñas)

Trigent brings 22 years of software development experience combined with a track record of over 300 successful applications projects in the last three years alone. Our Software Development Center accelerates development, transforms applications, and increases cost savings. Our software development services helps to increase development bandwidth, build and launch products faster and transform legacy applications or just maintain them at a fraction of the cost.

Alhambra-Eidos

Alhambra-Eidos

Por Alhambra-Eidos

(0 reseñas)

Alhambra-Eidos provides managed IT, infrastructure, cyber security, and cloud computing services to medium and large organizations