4 / 5 57 reseñas

¿Quién utiliza este software?

TrackTik is specially designed for the security industry and we focus on increasing visibility, productivity and competitiveness of security companies.

Valoración media

57 reseñas
  • 4 / 5
    En general
  • 4 / 5
    Facilidad de uso
  • 4.5 / 5
    Atención al cliente
  • 4 / 5
  • 4 / 5
    Relación calidad-precio

Detalles del producto

  • Precio de partida
  • Versión gratuita
  • Implementación
    Instalado: Mac
    Instalado: Windows
  • Formación
    En persona
    En directo en línea
    Seminarios web
  • Asistencia
    Todos los días a cualquier hora (atiende un representante)
    Horas laborables

Datos del proveedor

  • TrackTik

Información sobre este software

TrackTik is an intuitive security workforce management platform providing actionable insight through integrated field operation and back office solutions. This powerful mobile and web based software connects field personnel to management and clients through a suite of unsurpassed guard management tools, powerful business intelligence modules, and automated financial management solutions.

  • 401(k) Tracking
  • Accounting Management
  • Appointment Scheduling
  • Asset Management
  • Attendance Management
  • Automated Scheduling
  • Benefits Management
  • Billing & Invoicing
  • Budgeting & Forecasting
  • CRM
  • Calendar Management
  • Call Accounting
  • Call Center Management
  • Catering
  • Check Printing
  • Class Scheduling
  • Collaboration
  • Commercial Properties
  • Compensation Management
  • Conference / Meeting Management
  • Contingency Billing
  • Contract Management
  • Contractor Management
  • Customer Database
  • Customer Portal
  • Customizable Invoices
  • Database Creation
  • Deductions Management
  • Direct Deposit
  • Dispatch Management
  • Document Creation
  • Dunning Management
  • Electronic Signature
  • Employee Lifecycle Management
  • Employee Management
  • Employee Scheduling
  • Equipment Management
  • Extended Stay
  • Facility Scheduling
  • File Sharing
  • Financial Management
  • Front Office Management
  • GDS / OTA Integration
  • Group Management
  • Group Scheduling
  • Guest Experience (GEM)
  • Hourly Billing
  • Housekeeping Management
  • ID Scan
  • ID Tags
  • Incident Management
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Invoice History
  • Job Management
  • Labor Projection
  • Loyalty Program
  • Maintenance Management
  • Maintenance Tracking
  • Marketing Management
  • Meeting Room Booking
  • Mobile Access
  • Mobile Payments
  • Multi-Country
  • Multi-Currency
  • Multi-Location
  • Multi-Property
  • Multi-State
  • Notes Management
  • Office Directory
  • Office Suite
  • Online Booking
  • Online Invoicing
  • Online Payments
  • Online Scheduling
  • Payment Processing
  • Performance Appraisal
  • Point of Sale (POS)
  • Pre-Registration
  • Presentation Tools
  • Preventive Maintenance
  • Project Billing
  • Project Management
  • Purchasing
  • Quotes / Estimates
  • Rate Management
  • Recruiting Management
  • Recurring/Subscription Billing
  • Reservations
  • Reservations Management
  • Residential Properties
  • Resource Scheduling
  • Revenue Recognition
  • Reviews Management
  • Room Scheduling
  • Routing
  • Scheduling
  • Schools
  • Self Service Portal
  • Self-Registration
  • Service History Tracking
  • Service Ticket Billing
  • Single Property
  • Skills Tracking
  • Spa / Activity Management
  • Space Planning
  • Subscription Billing
  • Task Management
  • Tax Calculator
  • Tax Management
  • Team Chat
  • Technician Management
  • Time & Attendance
  • Time & Expense Tracking
  • Training Management
  • Travel Agent Bookings
  • Vacation / Leave Tracking
  • Vacation Rental
  • Variable Workforce
  • Vendor Management
  • Visitor Check-in
  • Visitor Management
  • Visitor Tracking
  • W-2 Preparation
  • Wage Garnishment
  • Watch List
  • Work Order Management

Últimas reseñas disponibles sobre TrackTik

Traducción realizada automáticamente. Mostrar la reseña original

Have worked in the Security Industry for nearly 20 years and accountability should not put the safety of an Officer or the client's property at risk.

En general
2 / 5
Facilidad de uso
3 / 5
Características y funcionalidad
4 / 5
Asistencia al cliente
1 / 5
Relación calidad-precio

Comentarios: If you are serious about providing the best possible service to your clients; then I personally and professionally suggest that the "Scan Button" option for accountability is junked and a less hazardous (both to the Officers and their company's clients) option for accountability be brought forth that can provide "actual" security to a Security Company's client that does not negate the reason that they are there for.

Puntos a favor: This software provides a catch-all for the company. It provides multiple options for assisting Security Officers and their Management team in providing accountability for the client.

Puntos en contra: In the Security business you are required to be as random in your foot and vehicle patrols as you can be. However, companies are so terrified about accountability that they ignore the concept of being "random" and the TrackTik system seems to support this. ANYONE, who works in the Security field knows the best way to provide coverage for the client is to be unpredictable and random in foot and vehicle patrols, but if you are using the "Scan Button" option that is part of TrackTik, then you have just failed your client. Because anyone that is observing your Officer for 10 to 15 minutes will be able to discover that while the Officer is trying to be random, there are SPECIFIC places that they will be making a client's property unsecure.

Traducción realizada automáticamente. Mostrar la reseña original

A year to implement and troubleshoot

En general
2 / 5
Facilidad de uso
3 / 5
Características y funcionalidad
2 / 5
Relación calidad-precio

Comentarios: They have made great strives and have great potential but still have a way to go.

Puntos a favor: My rep is pretty good with walking me through issues and helping me to resolve. Other than that the app itself has pretty cool features and is easy to use.

Puntos en contra: One main selling point is that the system is extremely customizable. This sounds great on the sell, however, once you see how "customizable" it becomes a pain due to the fact that unless you pay for their implementation you have to figure out how to establish, implement, and operate on your own. You only get 5 hours of training, not enough! We were sold on an all encompassing solution to fit all types of security. Their system is not set up to allow more then one person to clock in on a single site at all. So if you're doing event security you either need to have an onsite license which means everyone has to line up at your office to clock in via the laptop or computer, or manually add them in later. We were also told that the scheduling software would have a way for us to track who has seen the schedule. What we weren't told was that its optional to acknowledge and when they do you have to hunt for their acknowledgment.