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MINDBODY serves and supports small-, medium-, and large-sized salons globally.

Valoración media

627 reseñas
  • 3.5 / 5
    En general
  • 3 / 5
    Facilidad de uso
  • 3.5 / 5
    Atención al cliente
  • 3.5 / 5
  • 3 / 5
    Relación calidad-precio

Detalles del producto

  • Precio de partida
  • Versión gratuita
  • Implementación
    Instalado: Mac
    Instalado: Windows
  • Formación
    En persona
    Seminarios web
  • Asistencia
    Todos los días a cualquier hora (atiende un representante)
    Horas laborables
    En línea

Datos del proveedor

  • http://www.mindbodyonline.com
  • Fundada en 2000

Información sobre este software

MINDBODY salon software is designed to help you manage and grow your salon, from the front desk to the chair and everywhere in between. With a powerful set of tools at your fingertips, you can schedule appointments, securely process payments, manage staff schedules and prevent no-shows with automated appointment reminders. Plus, attract new clients and keep existing ones coming back with a suite of built-in marketing features. Enjoy more time to focus on what you love. Schedule a free demo today

  • Activities Booking
  • Application Management
  • Appointment Management
  • Appointment Reminders
  • Appointment Scheduling
  • Assessments
  • Association Membership
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Automatic Renewals
  • Billing & Invoicing
  • Booking Notes
  • Booth Rental
  • CRM
  • Calendar Management
  • Capacity Management
  • Car Booking
  • Certification Tracking
  • Check-in
  • Check-in Manager
  • Class Management
  • Class Scheduling
  • Client Management
  • Club Membership
  • Commission Management
  • Committee Management
  • Competition Management
  • Contract Management
  • Dues Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Employee Scheduling
  • Event Management
  • Exercise Library
  • Facility Scheduling
  • Financial Management
  • Fitness Plan
  • Gift Card Management
  • Group Scheduling
  • Guest Management
  • Gym Membership
  • IVR / Voice Recognition
  • Instructor Management
  • Inventory Management
  • Jobs Board
  • Loyalty Program
  • Marketing Management
  • Meeting Room Booking
  • Member Database
  • Member Directory
  • Member Management
  • Member Portal
  • Membership Management
  • Multi-Location
  • Multiple Rate Plans
  • Nonprofit Membership
  • Nutrition Program
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Scheduling
  • Online Store
  • Payment Processing
  • Payment Reminders
  • Payroll & Commissions
  • Point of Sale (POS)
  • Practice Management
  • Promotions Management
  • Purchasing
  • Rank Management
  • Recital Management
  • Recurring Appointments
  • Rescheduling
  • Reservations
  • Reservations Management
  • Resource Scheduling
  • Revenue Management
  • Room Booking
  • SMS Messaging
  • SOAP Notes
  • Scheduling
  • Single / Group Reservations
  • Staff Management
  • Student Management
  • Tanning Management
  • Third Party Booking
  • Time & Expense Tracking
  • Training Management
  • Two-Way Messaging
  • Vendor Management
  • Website Management
  • Wellness Plans

Últimas reseñas disponibles sobre MINDBODY

Traducción realizada automáticamente. Mostrar la reseña original

Amazing and dissapointing

En general
4 / 5
Facilidad de uso
2 / 5
Características y funcionalidad
4 / 5
Asistencia al cliente
2 / 5
Relación calidad-precio

Comentarios: Did a great job compiling competitive software services that we need for our business.

Puntos a favor: Very easy to use once you get set up and figure it out how to make it work for your business. Before MindBody changed their software capabilities... again... there was so much flexibility in how to use the software and it has so many very applicable functions for multiple business types. Customer service has ALWAYS been amazing and the interface is very customer friendly. It also has a great app for online booking.

Puntos en contra: How much the program changes in terms of the way the interface is used; every "update" has made the system very complicated for our businesses use, and we would constantly be retraining our employees how to use get around the new changes to use the software as we originally purchased it for. As of a month ago, they just implemented a new payment tier system that has limited our previous uses and is forcing us to pay an additional (went from to get most of the functions back and a bunch we don't want or will ever use for our business. Which leads us to our final issue... MindBody is constantly upping their prices. We have been with them for 5 years (???) and every year they are charging us more. In summary, too many changes with little warning, new functions are being implied that we don't want nor will use but are expected to pay for, and capabilities we had before we are now expected to pay more for after years of access. We wished we could have stayed with them, but they seemed to have outgrown our business and overshoot our needs.

Traducción realizada automáticamente. Mostrar la reseña original

I've increased my business 20% in each of the 2 years I've been with MBO.

En general
4 / 5
Facilidad de uso
5 / 5
Características y funcionalidad
5 / 5
Asistencia al cliente
5 / 5
Relación calidad-precio

Puntos a favor: MBO is far more than a software provider. They are my strategic business partner. They keep me current on all the technological advancements available in the market through ongoing development in the software. As well as provide the research/data analysis which helps me make sound business decisions regarding my future growth and profitability.
My favorite feature is the ease of setting up the reoccurring revenue via auto pay monthly membership contracts. The other two powerful resources I use are the automated emails, retention/re-engage email marketing, and all the reporting capabilities. The day to day use of class check-in, retail sales, client account management are all features I like.
Finally, the primary reason, and the one which has earned MBO the strategic partner status within my organization is summed up in on simple word support. Their world class team of dedicated technical support staff are available 24/7/365 to answer my questions, provide information and will take all the time necessary to help me resolve anything I need.
The support doesn't end with the technical. Through the MINDBODY University program I've learned best practices, how to use the reports to build my sales and marketing strategies and to set my business goals. The MBU video tutorial liberty provides additional information on a variety of topics right from my desktop.
MINDBODY is far more than a software provider, they are my teammates! My success is their success. Period.

Puntos en contra: Like any partnership, there are always imperfections and areas of improvement. If I could wave a magic wand and all my wishes were granted, then this is what I would wish:
a more robust set of auto email options
more content for the retention and re-engage emails
more functionality related to inventory
the ability of change contract start dates after the contract has been activated
That's about it. There are other, small quirks which can be annoying at times, but then again, nothing is perfect and there is always room for improvement in any relationship.